Privacy Policy for ZOO Digital Group plc

Privacy Policy

Effective as of 3 March 2015

ZOO Digital Group plc, together with its subsidiaries and affiliates (“ZOO” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Policy describes ZOO’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by ZOO (the “Services”).

To the extent ZOO provides you notice on the Company’s Web sites of different or additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern such data collection and use.

In addition, please review ZOO’s Terms and Conditions, which governs your use of the Company’s Web sites. By using this site, you consent to ZOO’s Privacy Policy and Terms and Conditions and our collection, use and sharing of your information and data, and other activities, as described below.

1. WEB SITES COVERED

This Privacy Policy covers the information practices of all Web sites that link to this Privacy Policy, including: zoodigital.com, zoowebservices.com, zoocore.com, zoosubs.com, zoosubtitles.com, core-id.net, zooscreen.tv and all sub-domains thereof (collectively referred to as “ZOO’s Web sites” or “the Company’s Web sites”).

ZOO’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the Privacy Policies of such other Web sites. The Company encourages you to review the Privacy Policies of other Web sites to understand their information practices.

2. INFORMATION COLLECTED

When expressing an interest in obtaining additional information about the Services or registering to use the Services, ZOO requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, ZOO may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, bank account details, Paypal account details and the number of employees within the organization that will be using the Services (“Billing Information”). ZOO may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data About ZOO Customers”, or in the case of Attendees, “Data About ZOO Attendees”.

As you navigate the Company’s Web sites, ZOO may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Tracking Technologies”). Tracking Technologies include standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).

3. USE OF INFORMATION COLLECTED

The Company uses Data About ZOO Customers to perform the services requested. For example, if you fill out a “Request a callback” Web form, the Company will use the information provided to contact you about your interest in the Services.

The Company also uses Data About ZOO Attendees to plan and host corporate events, trade shows, host online forums and social networks in which event attendees may participate, and to populate online profiles for Attendees on the Company’s Web sites.

The Company may also use Data About ZOO Customers and Data About ZOO Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.

ZOO uses credit card information solely to check the financial qualifications and collect payment from prospective Customers and Attendees.

ZOO uses Tracking Technologies to operate and improve the Company’s Web sites. The Company may also use Tracking Technologies alone or in combination with Data About ZOO Customers and Data About ZOO Attendees to provide personalized information about the Company.

4. TRACKING TECHNOLOGIES

Cookies, Web Beacons and IP Addresses
ZOO uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Tracking Technologies”). This section describes the types of Tracking Technologies used on the Company’s Web sites and how this information may be used.

Cookies
ZOO uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, ZOO’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to ZOO, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Request a callback” Web form), you remain anonymous to the Company.

ZOO uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Services.

Web Beacons
ZOO uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, ZOO may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. ZOO uses Web beacons to operate and improve the Company’s Web sites and email communications.

Use of Tracking Technologies

We may use Tracking Technologies for a variety of purposes, including:

Strictly Necessary. We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access the Company’s Web sites, including cookies required to prevent fraudulent activity, improve security or allow you to make use of site functionality.

Performance-Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of the Company’s Web sites, including as part of our analytic practices or otherwise to improve the content, products or services offered through the sites.

Functionality-Related. We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing the Company’s Web sites, including identifying you when you visit the sites or keeping track of our specified preferences, including in terms of the presentation of content on our sites.

Targeting-Related. We may use Tracking Technologies to deliver content, including ads, relevant to your interests on the Company’s Web sites and third-party sites based on how you interact with our content and ads. This includes using Tracking Technologies to understand the usefulness to you of the content and ads that have been delivered to you.

There may be other Tracking Technologies now and later devised and used by us in connection with the Company’s Web sites. Further, third parties may use Tracking Technologies in connection with our sites, which may include the collection of information about your online activities over time and across third-party web sites or online services. We may not control those Tracking Technologies and we are not responsible for them. However, you consent to potentially encountering third-party Tracking Technologies in connection with use of the Company’s Web sites and accept that our statements under this Privacy Policy do not apply to the Tracking Technologies or practices of such third parties.

IP Addresses
When you visit ZOO’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, ZOO uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.

ZOO also collects IP addresses from Customers whey they log into the Services as part of the Company’s security features.

Social Media Features
The Company’s Web sites may use social media features, such as the Facebook ‘like’ button (“Social Media Features”). These features may collect your IP address and which page you are visiting on the Company’s Web site, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on the Company’s Web site to a profile page of yours that is provided by a third party Social Media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Company’s Web sites. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

Do Not Track
Currently, various browsers – including Internet Explorer, Firefox, and Safari – offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. ZOO does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. ZOO takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

5. PUBLIC FORUMS, REFER A FRIEND, AND CUSTOMER TESTIMONIALS

ZOO may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. ZOO is not responsible for the personal information you choose to submit in these forums.

Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. ZOO will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. ZOO does not store this information.

ZOO posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. ZOO obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6. SHARING OF INFORMATION COLLECTED

Service Providers
ZOO may share Data About ZOO Customers and Data About ZOO Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. Without limiting the foregoing, ZOO may also share Data About ZOO Customers and Data About ZOO Attendees with the Company’s service providers to ensure the quality of information provided, and with third-party social networking and media Web sites, such as Facebook, for marketing and advertising on those Web sites. Unless described in this Privacy Policy, ZOO does not share, sell, rent, or trade any information with third parties for their promotional purposes.

ZOO Affiliates
The Company may share Data About ZOO Customers with other companies in order to work with them, including affiliates of ZOO Digital Group plc.  For example, the Company may need to share Data About ZOO Customers for customer relationship management purposes.

Business Partners
From time to time, ZOO may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from ZOO, the Company may share Data About ZOO Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). ZOO does not control our business partners’ use of the Data About ZOO Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

ZOO does not share Data About ZOO Attendees with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a Company event and allow ZOO or any of its designees to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Company events.  If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective Privacy Policies.

Third Parties
This Privacy Policy sets forth the information ZOO collects on the Company’s Web sites and the information we share with third parties. ZOO does not authorize the collection of personal information by third parties through advertising technologies deployed on the Company’s Web sites, nor do we share personal information with any third parties collected from the Company’s Web sites, except as provided in this Privacy Policy. Section 4 of this Privacy Policy, Tracking Technologies, specifically addresses the information we collect through cookies and web beacons.

Billing
ZOO uses third-party service providers to manage credit card and payment processing. These service providers are not permitted to store, retain, or use Billing Information except for the sole purpose of payment processing on the Company’s behalf.

Compelled Disclosure
ZOO reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

7. INTERNATIONAL TRANSFER OF INFORMATION COLLECTED

The Company stores Data About ZOO Customers and Data About ZOO Attendees in the United States and in the United Kingdom. To facilitate ZOO’s global operations, the Company may transfer and access such information from around the world, including from other countries in which the Company has operations. This Privacy Policy shall apply even if ZOO transfers Data About ZOO Customers or Data About ZOO Attendees to other countries.

8. COMMUNICATIONS PREFERENCES

ZOO offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request to unsubscribe@zoodigital.com.

9. CORRECTING AND UPDATING YOUR INFORMATION

Customers may update or change their registration information by editing their user or organization record. Attendees may update or change their registration information on the event’s Web site after logging in. To update Billing Information or have your registration information deleted, please email support@zoodigital.com. To discontinue your account, please email support@zoodigital.com.  Requests to access, change, or delete your information will be handled within 30 days.

10. CUSTOMER DATA

ZOO Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). ZOO will not review, share, distribute, or reference any such Customer Data except as provided in the corresponding agreement for the Services, or as may be required by law. In accordance with any such agreement entered into by a Customer and ZOO, ZOO may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.

11. SECURITY

ZOO incorporates commercially reasonable safeguards to help protect and Data About ZOO Customers and Data About ZOO Attendees. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use the ZOO Web sites and provide us with your information at your own risk.

12. MOBILE APPLICATIONS

Without limiting the generality of this Privacy Policy, in addition to information gathered through its Web sites or submitted to its Services, ZOO may obtain information through applications (“Mobile Applications”) that Customers or their authorized individuals (“Users”) download to, and run on, their mobile devices (“Devices”). Mobile Applications provided by ZOO may obtain information from, or access data stored on, Users’ Devices to provide services related to the relevant Mobile Application. For example, a Mobile Application may: access a camera on a User’s Device to enable the User to upload photographs to the Services; access calendar information on a User’s Device to enable the User to synchronize the calendar with the Services; or access contact information on a User’s Device to enable the User to sync contact information between the information that is stored on the User’s Device and the information that is submitted to the Services. Information obtained to provide Mobile Application services may include information obtained in preparation for anticipated updates to those services. Mobile Applications may transmit information to and from Devices to provide the Mobile Application services.

Mobile Applications may provide ZOO with information related to Users’ use of the Mobile Application services, information regarding Users’ computer systems, and information regarding Users’ interaction with Mobile Applications, which ZOO may use to provide and improve the Mobile Application services. For example, all actions taken in a Mobile Application may be logged, along with associated information (such as the time of day when each action was taken). ZOO may also share anonymous data about these actions with third party providers of analytics services. In addition, if a User downloads a ZOO Mobile Application after clicking on a third-party mobile advertisement for the Mobile Application or for ZOO, the third-party advertiser may provide ZOO with certain information, such as the User’s Device identification information, which ZOO may use to track the performance of its advertising campaigns.

Customers may configure ZOO Mobile Application services, and the information accessed or obtained by the Mobile Application on a User’s Device may be affected by the Customer’s configuration. In addition, if a Customer purchases more than one Service from ZOO and its affiliates, a Mobile Application may be designed to interoperate with those Services; for instance, to provide a User with access to information from any or all of those Services or to provide information from a User’s Device to any or all of those Services. Information accessed or obtained by the Mobile Application on a User’s Device may be accessible to the Customer and its organization, depending on the intended functionality of the Mobile Application.

Notices and contractual terms related to a particular Mobile Application may be found in the End User License Agreement or relevant terms of service for that application. The Company encourages you to review the End User License Agreement or relevant terms of service related to any Mobile Applications you download, install, use, or otherwise interact with to understand that Mobile Application’s information practices.

13. DATA COLLECTION FROM CHILDREN

ZOO’s Web sites are general audience web sites and we do not knowingly collect any personal information from children younger than the age of thirteen (13) as required by U.S. law. We will delete any personal information collected that we later determine to be from a user younger than the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personal information to us, please contact us at support@zoodigital.com.

14. CHANGES TO THIS PRIVACY POLICY

ZOO reserves the right to change this Privacy Policy at any time without notice to you. Any changes will be effective immediately upon the posting of the revised Privacy Policy. However, we will not use your Personal Information in a manner materially different than promised at the time it was collected without your consent. To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.

15. CONTACTING US

Questions regarding this Privacy Policy or the information practices of the Company’s Web sites should be directed to support@zoodigital.com.

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